Casa de las Artes, member of Meliá Collection

Casa de las Artes Hotel was absolutely exceptional! The design was breathtaking - every corner was so thoughtfully curated and incredibly aesthetic. Everything was so clean, and I loved the custom body creams and care products from a local brand. The hotel provided every amenity imaginable, from dental kits to beautifully designed glasses for coffee, wine, and water. My room was sunny and spacious. The bed was super comfortable, and the attention to detail in every aspect of the room was impressive. You should have seen the restaurant (a separate piece of art and luxury!). The staff was warm and attentive! Special thanks to Paola, for her amazing friendly support! I cannot recommend this place enough - it’s a hidden gem I’ll definitely return to!

Great hotel with lovely design. Staff were also helpful and friendly. Cleaning / housekeeping was great. The room was always clean and they organized some of my toiletries and wires by the side tables (details). I didn’t like the fact the doors had no swing lock, no peep hole to see who’s knocking and soundproofing wasn’t the greatest. I could hear everything nearby though thankfully my side was pretty quiet until last few days when other guests checked in. The doors were kind of raised above the ground so the sounds were pretty clear from both sides. Either way it was a very good stay, felt safe and was clean. I didn’t try the other facilities like pool, cinema or breakfast area but they looked nice. Most areas were about 15-30 minutes max walking. Near Atocha station if you want to go to Barcelona and near Retiro park.

+ This hotel has a good design, nice modern interior decoration and smiley reception staff, as well as beautiful bar/breakfast area. It is very well located for the museums and the cool districts such as the Literary Quarter and Latina. The neighbourhood is a world apart from the well-healed neighbourhoods like Salamanca though. - Our standard rooms were small. Our used tea/coffee cups were not changed for days in a row. One day the spa was shut early and this was not announced properly, resulting in disappointment which didn’t get compensated for. We were also promised tapas upon arrival for staying 5 days, which never materialised. I think there is potential for better management.

Location, beautiful interior (library, bar), breakfast, swimming pool and sauna

This is a fantastic hotel in a fabulous location. We walked to everything we wanted to see or do from the hotel. The staff are just lovely and so friendly and want to be sure you are happy and comfortable. We had an issue with our room not being ready at check-in and the staff went above and beyond to compensate for the delay. The breakfasts are probably the best we've ever experienced in any hotel - so much choice and so delicious. (The breakfast staff even remember your coffee order the next day.) And again, the location can't be beat. The rooms are also soundproof -- a bonus in a city known for its loud and late nightlife. We're so glad we chose to stay at this mid-size boutique hotel. It is beautifully re-done and decorated, and the bed was so comfortable. Can't say enough good things about it!